There are no refunds available for cancellation, however in the event of cancelling with the intent of rescheduling for yourself, please be in contact with our staff as soon as you aware. Any person receiving a transferred deposit, must complete a medical screening and approval by our intake staff as is required of all our guests before being accepted.
An electronic deposit cannot be applied towards any remaining balance, for yourself or for another guest. Balances due at the start of any retreat are required to be paid in cash. We are not responsible for refunding travel expenses. In the event of cancellation for any reason, we cannot be responsible for travel expenses. For this reason, we recommend considering travel insurance that has a “cancellation for any reason” policy so that you may be compensated through that agency.
We are committed to providing a safe and loving atmosphere and as such there are offenses we consider intolerable that will lead to expulsion without a refund: • Sexual harassment towards any guest or staff • Behaviour that puts your or another’s safety at risk • Bringing or consuming any substances/drugs • Possession of or threatening another with any weapon • Disruptive, aggressive, or abrasive behavior that creates discomfort or interferes with the healing process of other guests • Theft
We appreciate you committing to contributing to a respectful, constructive, and loving space for yourself and your fellow guests.
If we must cancel the retreat to unforeseen circumstances (such as natural disaster or political unrest) we will refund the amount that has been paid or apply it towards a future retreat as space allows. We are not, however, responsible for any travel expenses.
We reserve the right to withhold any ceremony if deemed medically unsafe. All guests are required to go through a medical intake assessment before acceptance. For the safety of all our guests, it is utterly important that you are current and honest with any and all of the medical conditions, medications, herbs or supplements you may have or are taking. A medical assessment will be completed by our intake coordinator before acceptance to ensure compatibility with the plant medicines offered by us. This is not a replacement for consulting with your primary care provider, see our safety protocol here. To avoid adverse interactions, we may choose to withhold any ceremony at our discretion, this includes ayahuasca, rapé, pre-ayahuasca purgatives, and any other plants or medicines we use.
We reserve the right to not accept guests. For your safety and others, we may choose to refuse admittance at our discretion. In this case (with the exception of having committed any of the offenses listed in number 7)
You will be refunded any amount paid toward your retreat.